Shipping Policy
Section 1: Standard Delivery Rate
Our standard delivery is a flat rate of $10 within Australia. Orders will be dispatched within 2 business days. Business days are Monday – Friday 8 AM – 5 PM (AEST) and do not include weekends or public holidays.
Section 2: Free Shipping
Any orders within Australia that have a total value over $89 are sent as freight free, unless you choose to send them AusPost Express.
Section 3: AusPost Express Shipping
Express shipping for Australian orders is available for $15 (not available for bulky orders). If you order before 1PM (AEST), Mon-Fri, and choose Express Shipping then we'll dispatch your order on Australia Post eParcel Express. They deliver to most major capital cities and their metropolitan areas in 1 - 2 days - Subject to Australia Post services. Refer to AusPost's current estimated delivery times. Note: Anything with a Lithium battery has to travel via road even if it is express.
Section 4: Estimated Delivery
Generally item deliveries will be between 2-5 business days after being posted. Refer to AusPost's current estimated delivery times.
|
Most arrive within |
Some items may take |
ACT |
3 business days |
4 business days |
New South Wales |
2 business days |
4 business days |
Northern Territory |
8 business days |
11 business days |
Queensland |
3 business days |
4 business days |
South Australia |
5 business days |
7 business days |
Tasmania |
5 business days |
7 business days |
Victoria |
4 business days |
5 business days |
Western Australia |
11 business days |
14 business days |
Section 6: International Shipping
Shipping to New Zealand is charged at a flat rate of AUD20 converted to NZD at the exchange rate on the day. All parcels are sent using AusPost standard shipping service which generally takes between 2-7 days.
Shipments send outside of Austalia are free of GST. Recipients are responsible for any import fees and taxes which may be levied. Any orders returned due to failure to pay import fees and taxes are not eligible for a refund.